How To Pick Up Money

STEP 1

Go to any M. Lhuillier branch nearest you. Bring a valid ID (See List of Acceptable ID’s in the ML website for reference) and be sure you have the correct Kwarta Padala Transaction No. (KPTN) or Reference No. of the transaction.

STEP 2
Fill out Customer Info Sheet and Know-Your-Customer Form (KYC, for first-time customers)

Fill out the Customer Information Sheet. If you’re a first-time customer, please fill out also the Know-Your-Customer (KYC) form.

STEP 3
Submit form(s) and valid ID to the frontliner.

Submit to the frontline officer with your valid ID. (Check our list of accepted valid IDs)

STEP 4
Frontliner processing transaction.

Frontliner will process the transaction in the system.

STEP 5
Check if payment details are correct. Count money before leaving the counter. Bring copy of the payout form.

Please check if all the payment details are correct before signing the Payout Form. Count the money before leaving the counter and take the Customer’s Copy of the Payout Form.